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How Outsourcing IT Applications Helps Working Families in Oklahoma
The Oklahoma Department of Human Services used paper claims to process payment to 4,300 childcare providers who watched 43,000 kids. Some had to wait six weeks to get paid! In addition, childcare claims accounted for 20 percent of the workload but took 80 percent of its time. Fraudulent claims totaled $10 million a year. A ground-breaking IT system the department created with ACS fixed everything. (2010)

How Outsourcing Helped a New Company Deal with a Major Challenge
Talecris was a spin out. The new company had a drop-dead date to separate its IT systems from its parent. This was a complex challenge with much risk. Three weeks after the cut-off date, Talecris faced a business challenge that easily could have put it out of business. Together the partners weathered the storm. (2010)

Why Green IT Matters at Wipro
Wipro is one of the first Asian companies to emphasize green technology. According to a study by a University of Hong Kong professor, the serviced provider's focus on corporate social responsibility had one more effect: it created a new line of business. (2010)

Microsoft Forcing Companies to Move off of Windows XP, Requiring Them to Deal with Applications, Infrastructure, and Deployment
April 30, 2014. That day should concern any company still using Windows XP as an operating system. That is the last day Microsoft Corporation will support the popular operating system. HP experts describe the needed changes to applications and hardware to move to Windows 7. Don't forget the end-user training! (2010)

Social Media and Its New Role in Business
"Social media are powerful tools to help companies, whether small or large, get their message across, reach out to new customers, attract the right talent, and grow their business," observes Karthik Nagendra and Rahul Koul. The Wipro experts demonstrate why every business needs to pay attention and describe successful examples. (2010)

Trends in Outsourced Business Transformation in 2010 Include Hospitality Sector
A significant trend for outsourcing in 2010 is that business transformation initiatives are on the rise. So are multisourcing environments. This article looks at these and other trends, implications, and recommendations. (2010)

India 3.0: Shaping an Economy Immune to Future Economic Disruptions
India was the outsourcing offshoring pioneer. Where is India today? Karthik Nagendra discusses how India is poised to move to the next level. Its new models make it ready to provide buyers outsourcing success in today's new normal. Ready about India 3.0. (2010)

Application Development Outsourcing Provides Transformation for Motorcycle Assembler in Latin America
Auteco Kawaski, a larger motorcycle assembler in Latin American, was unable to track the service and warranty records on individual bikes by either its 300 dealers or 350 service shops. A Colombian supplier, PSL, created the application to do just that. (2010)

How Wipro Translated Toyota's Lean Principles to IT Outsourcing: Lean principles, exemplified by the Toyota Production System (TPS), have become a much-copied methodology in the operations community. But can you translate TPS principles geared to the shop floor to IT outsourcing? Wipro and an academic team headed by Bradley Staats at the University of North Carolina decided to find out. Here's what they did. (2010)

Application Management Outsourcing Services Provide Bigger Bang for the Buck (2010)

Upcoming Challenges and Opportunities in Healthcare Outsourcing (2010)

How and Why Cloud Computing Will Change Outsourcing Services (2010)

Managing Outsourced Data Securely (2010)

Social Media: How Will It Change Outsourcing? (2010)

Changes in BPO: How Technology is Changing the Landscape (2010)

What Companies Need to Understand about Switching to Outcome-Based Approaches in Outsourcing (2010)

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Assess for success before moving to Windows 7 - May 2010

Guidelines for Maximizing Your Return on Remote Infrastructure Management Outsourcing (RIMO) - May 2010

In Tight Times, Ignoring Process Improvement Increases Business Risk - April 2010

Real Time Knowledge Acquisition and Analysis: Fusing Data Objects for Multi-Factor Unstructured Data Correlation - April 2010

Reinventing Your Infrastructure with IIMv3 - February 2010

Noiseless Transition: Infosys enables T-Mobile UK to faster realise the benefits of outsourcing its Finance Directorate Functions - February 2010

How the Right Health Information Technology Solution Can Pump New Life Into State Healthcare Programs - November 2009

A New Era in IT: Cloud Computing Takes Center Stage: How to Assess Cloud Options and Optimize Clouds for Security and Other Specificiations - October 2009

Achieve Lowest Total Cost of Ownership with a Unified Global Delivery Model - Learn how you can find and maintain a competitive advantage beyond price by automating document-intensive business processes - such as invoice processing and procurement operations - on behalf of clients with demanding SLAs. - April 2009

The Software Testing Edge: Innovative New Tool Suite Enhances Productivity - The tools available to help manage the six phases of the software testing process do not meet all the challenges. They are aimed at test execution and don't eliminate subjectivity, so errors occur in testing. They also are not applied toward optimzing the ... - November 2008

Seven IT Strategies to Help Survive the Downturn - CompuCom offers strategic IT advice in their white paper geared at helping companies weather the current economic slowdown. - November 2008

How Organizations can Elevate Business Performance through Advanced Document Process Management - 90% of executives surveyed agree that managing documents throughout their lifecycle improves business performance, yet only 12% say they are effective at it. Download the survey report today and improve business performance. - September 2008

Industrialize Your Applications Delivery to Achieve High Performance - For CIOs intent on using IT to enable high performance for their organizations, industrializing the way they deliver applications to the business can achieve savings and business results--beyond those associated with low-cost labor through offshoring. This... - September 2008

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