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Application Development Outsourcing Provides Transformation for Motorcycle Assembler in Latin America
Auteco Kawaski, a larger motorcycle assembler in Latin American, was unable to track the service and warranty records on individual bikes by either its 300 dealers or 350 service shops. A Colombian supplier, PSL, created the application to do just that. (2010)

How Wipro Translated Toyota's Lean Principles to IT Outsourcing: Lean principles, exemplified by the Toyota Production System (TPS), have become a much-copied methodology in the operations community. But can you translate TPS principles geared to the shop floor to IT outsourcing? Wipro and an academic team headed by Bradley Staats at the University of North Carolina decided to find out. Here's what they did. (2010)

Application Management Outsourcing Services Provide Bigger Bang for the Buck (2010)

Upcoming Challenges and Opportunities in Healthcare Outsourcing (2010)

How and Why Cloud Computing Will Change Outsourcing Services (2010)

Managing Outsourced Data Securely (2010)

Social Media: How Will It Change Outsourcing? (2010)

Changes in BPO: How Technology is Changing the Landscape (2010)

What Companies Need to Understand about Switching to Outcome-Based Approaches in Outsourcing (2010)

Outsourcing Allows Back-up Services Provider to Retain Market Leadership
Web 2.0 created a dilemma for Intronis, a provider of online data back-up systems. Its customers needed the software to back up their burgeoning data faster. Its proprietary software was increasingly unable to accommodate their needs and it didn't have specs for a fix. Outsourcing to Exigen saved the day. (2009)

If There’s a Data Security Breach, Who’s Responsible and Who Pays the Fine?
Data security has become the number one issue in outsourcing contract negotiations, reports John Delaney of Morrison & Foerster. Buyers believe suppliers have superior processes, so they should be responsible for security breaches. But suppliers know no system is immune. Here's how to handle the conflict. (2009)

Why Shell Created an 'Ecosystem' of Three Suppliers When It Outsourced its IT Infrastructure
Instead of outsourcing its IT infrastructure to just one supplier that takes care of everything, Shell chose to outsource to best-of-breed suppliers. It created an IT ecosystem designed to encourage three suppliers to work together. Read how they made multi-sourcing a success. (2009)

Why Cloud Computing Is Here to Stay (Even Though No One Is Closing Their Data Centers Just Yet)
Cloud computing may be the next game-changer in IT. Anand Ramakrishnan discusses how companies can use cloud computing. Is the public or private cloud the best option? Which functions will migrate? The Wipro expert has answers. (2009)

Mitigating Risk in the Race to the Cloud: Editor's Corner: Ed Anderson, Chief Strategy Officer, CompuCom
Ed Anderson, CompuCom's new chief strategy officer, shares his insights on who should move to the cloud, when they should move, and why. He also discusses how racing a sailboat and World War II history taught him important leadership skills. (2009)

How Financial Incentives Encouraged the Revenue Cycle Staff to Bring in Extra Millions
Northern Arizona Healthcare wanted to become one of the top three hospitals in Arizona. Today its executives believe it is as good as any hospital in America. Its new IT system provides easy-to-access, real-time data for its medical staff. The hospital established a $1 million annual bonus if Perot Systems met four stringent financial criteria in its revenue cycle work. (2009)

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Reinventing Your Infrastructure with IIMv3 - February 2010

Noiseless Transition: Infosys enables T-Mobile UK to faster realise the benefits of outsourcing its Finance Directorate Functions - February 2010

How the Right Health Information Technology Solution Can Pump New Life Into State Healthcare Programs - November 2009

A New Era in IT: Cloud Computing Takes Center Stage: How to Assess Cloud Options and Optimize Clouds for Security and Other Specificiations - October 2009

Achieve Lowest Total Cost of Ownership with a Unified Global Delivery Model - Learn how you can find and maintain a competitive advantage beyond price by automating document-intensive business processes - such as invoice processing and procurement operations - on behalf of clients with demanding SLAs. - April 2009

The Software Testing Edge: Innovative New Tool Suite Enhances Productivity - The tools available to help manage the six phases of the software testing process do not meet all the challenges. They are aimed at test execution and don't eliminate subjectivity, so errors occur in testing. They also are not applied toward optimzing the ... - November 2008

Seven IT Strategies to Help Survive the Downturn - CompuCom offers strategic IT advice in their white paper geared at helping companies weather the current economic slowdown. - November 2008

How Organizations can Elevate Business Performance through Advanced Document Process Management - 90% of executives surveyed agree that managing documents throughout their lifecycle improves business performance, yet only 12% say they are effective at it. Download the survey report today and improve business performance. - September 2008

Industrialize Your Applications Delivery to Achieve High Performance - For CIOs intent on using IT to enable high performance for their organizations, industrializing the way they deliver applications to the business can achieve savings and business results--beyond those associated with low-cost labor through offshoring. This... - September 2008

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